If you’ve ever attempted to access a user’s profile on Instagram and instead received an error notice stating that the user’s page could not be found, it can be annoying. To make matters worse, there are numerous possibilities as to why this might have occurred.
Meaning of “user not found” on Instagram
The “user not found” issue in the Instagram mobile app denotes that the user whose profile you’re trying to see isn’t accessible to you or others for one of the reasons we’ve listed in the sections below.
A similar error with the message “Sorry, this page isn’t available” can also occur on Instagram’s desktop application. Here are six possible causes for “user not found” and “page not available” issues so you can figure out why they happen. Although some of these potential issues cannot be fixed, you can investigate each one to see if there is a workaround that will allow you to access the account you need.
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You made an error
Are you manually entering the username into the account or trying to access it for the first time? The most likely explanation is that you simply wrote the username incorrectly, so double-check your spelling.
The user’s username has changed.
With Instagram, you can quickly change your username whenever you want, and you can do it from the website or the mobile app. Your Instagram location changes if your username changes, and while Instagram typically directs visitors to the new location, this may not always occur. The username serves as the foundation for your Instagram profile’s URL. The old page might not be found if someone changes their username, then. The remedy? Track down the new username.
The user’s account was shut down.
You can temporarily disable your account on Instagram. This is useful if you want to take a brief break from social media and then return without deleting your account. Other users won’t be able to find you if you disable your account; they will instead see a message stating that your account was not found. Therefore, if you can’t locate a user, it’s feasible that they are not now using Instagram but will do so in the future. However, Instagram never makes it clear when an account is disabled.
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A ban or suspension has been placed on the user’s account.
The inability to locate an account might occur for a variety of unpleasant reasons. Instagram’s rules of service allow for automatic account suspension if a user has abused other accounts or behaved inappropriately, for example. Bans are often temporary, lasting 48 hours, but they can potentially be permanent, depending on the nature of the offense or the number of infractions that have been committed.
The user’s account was removed.
A user has the option to permanently delete their account, as well as the option to temporarily disable their account. If you deactivate your account, Instagram will no longer have access to it, and the username will be made available to other users. Accordingly, if you are unable to contact a specific user, it’s possible that their account has been deactivated and that username is not currently being used by anyone else.
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Your account was disabled.
One other typical explanation for why you might be unable to contact an Instagram account is: It’s possible the user will block you. In the event that you are blocked, you won’t be able to access that account, and your experience will be identical to that of an account that has been suspended, disabled, or deleted.